Privacy Policy

1. Information We Collect

When you use our services, contact us, or submit forms, we may collect the following categories of data:

• Contact and form data: your name, email address, phone number, and any messages you send us.
• Technical data: device type, browser version, IP address, operating system, and usage statistics collected via analytics tools.
• Communication data: records of correspondence when you reach out via email, phone, or our contact forms.

2. How We Use Your Data

Your personal information is processed for the following purposes:

• Responding to your inquiries and providing customer support.
• Improving our website, services, and user experience through analytics.
• Communicating about our content localization, community management, and creator partnership services.
• Complying with legal obligations and protecting our rights.

3. Cookies and Tracking

We use cookies and similar tracking technologies to analyze site traffic, remember your preferences, and understand how you interact with our content. You can manage cookie preferences through your browser settings. Third-party analytics providers may also place cookies on your device.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who help us operate our website and business, including:

• Hosting and infrastructure providers.
• Analytics and email communication platforms.
• CRM and form processing tools.

These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Correction: ask us to correct inaccurate or incomplete data.
• Deletion: request the deletion of your personal data, subject to legal exceptions.
• Portability: receive your data in a structured, machine-readable format.
• Opt-out: withdraw consent or object to processing for marketing or analytics purposes.

We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable. To exercise your rights, contact us using the details below.

7. Our Commitment to Transparency

BilibiliIntl does not make misleading claims, use fake urgency, fabricate endorsements, or impersonate brands. We clearly represent our services and do not guarantee specific results without verifiable evidence. All testimonials and case studies on this site reflect genuine experiences.

8. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please reach out:

BilibiliIntl
392 White Mount Suite 206
Phone: 046 300 3793
Email: info@bilibili-intl.com